To turn off the auto-renew feature or cancel your mydlink cloud recording subscription, follow the steps below:
Note: Once cancelled, your subscription will remain active until the end of the current billing cycle. Also, this process will not refund your money.
Android
Step 1: On your device, open the Play Store app. Make sure you are signed in with the Google account you used to subscribe (not necessarily your mydlink email).
Step 2: In the upper left, tap the menu icon (3 horizontal lines).
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Step 3: Tap Subscriptions and then tap the mydlink subscription.
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Step 4: Tap Cancel Subscription.
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iOS
Step 1: Go to the device Settings.
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Step 2: Tap iTunes & App Store.
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Step 3: Tap Apple ID:.and then tap View Apple ID.
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Step 4: Tap Subscriptions and find the mydlink app. Tap Cancel Subscription.
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Step 5: Tap Confirm.
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