Legacy Products
The resources associated with these products have ceased their development and are no longer supported.
D-Link Systems, Inc. recommends retiring these products and replacing them with products that receive firmware updates.
Why is there a white haze/reflection when viewing in night vision mode behind a window?

The night vision lights (IR LEDs) on the camera may be reflecting off the glass or a nearby surface. Try repositioning and aiming the camera at a slightly different angle. If your camera is placed behind a multi-pane window, unfortanately it is not possible to avoid the IR reflection.


Below are a few alternatives: 

  • Mount your camera outside
  • Some cameras allow you to disable the IR LEDs while in night mode. You will need a 3rd party IR illuminator/floodlight for your camera to "see"
  • Light up the area outside and put the camera in Day Mode (not auto).