Legacy Products
The resources associated with these products have ceased their development and are no longer supported.
D-Link Systems, Inc. recommends retiring these products and replacing them with products that receive firmware updates.
What can I do if I am having wireless connection problems?

Signal strength drop or fluctuation are common causes of RF interference.

Try these basic troubleshooting steps:

  • Change the channel on your access point or wireless router.
  • Change the location of your wireless products. Subtle changes (2-3 feet) can make a big difference. Do not put the access point or wireless router in a cabinet or enclosure.
  • 2.4GHz phones, X-10, and bluetooth devices will interfere with your wireless network. Change the location of the base for your phone, or downgrade to 900Mhz phones, or upgrade to 5.8GHz phones.
  • The wireless signal will degrade (or die completely) when going through brick (fireplace), metal (file cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc.

If your wireless connection is only dropping during large file transfers or when a large number of wireless clients are connecting, change the preamble on all wireless devices to short.