If you are not able to login to the DCS-3220/DCS-3220G or have forgot the password, you may reset the camera by doing the following:

Step 1 With the unit on, place a paper clip into the hole on the back on the unit labeled Reset.

Step 2 Hold the paper clip down for 10 seconds and release.

Note: Do not repower unit during this procedure.

Step 3 The unit will reboot on its own. Once the LAN/WLAN light stops blinking, the unit is reset.



Note: Resetting the camera does not reset the firmware to an earlier version. It will change all settings back to factory defaults.

If you are able to login to the camera, you can reset it using the web-based configuration.

Step 1 Open a web-browser and type the IP address of the DCS-3220/DCS-3220G in the address bar. Press Enter.

Step 2 Enter your username and password. Click OK.

Step 3 Click the Tools tab and then click Default to the left.

Step 4 Click Apply.

Note: Do not repower unit during this procedure.

Step 5 The unit will reboot on its own. Once the LAN/WLAN light stops blinking, the unit is reset.

Note: Resetting the camera does not reset the firmware to an earlier version. It will change all settings back to factory defaults.