Legacy Products
The resources associated with these products have ceased their development and are no longer supported.
D-Link Systems, Inc. recommends retiring these products and replacing them with products that receive firmware updates.
Why does the mydlink Lite App work on a Wi-Fi connected phone or tablet but not on my 3G/4G Connection?

This could be due to the following reasons:


1. Your routers uPnP feature is Disabled.


2. Your router is not getting a proper public IP address from your Internet Service Provider. *This is common if your ISP modem is actually a Modem/router combo".


3. Your phone reception is weak.


4. Your phone provider has a firewall which is blocking the mydlink (Stunt/Relay) connection. 


If you are using iOS (10.2 or higher) with T-Mobile, remote viewing and notifications may not work properly. D-Link is aware of the issue and is working on a solution.