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Why won't my two DHP powerline devices connect together?

1. The two devices must be connected to power outlets and electrical wiring which belong to the same electrical system.

2. Connect the adapter directly to the wall socket instead of a powerstrip/surge protector. Filtering circuits in the surge protector can interfere with power line technology.

 

3. Verify that the Powerline LEDs are lit. If not, move one adapter to another outlet and try again. If they are lit, they are connected.  


Note: By default all D-Link Powerline devices are configured to communicate with each other. Try factory resetting the adapters to establish communication if the above fails.

  • Power on each adapter
  • Press and hold the reset button (small pin hole) for 10 seconds and release.